Who we are
Our website address is: https://mysearchherbals.com.
1. What Information We Collect
We collect Personal Information about you from various sources, as described below:
| Type of Information | Purpose of Collection | Examples of Data |
| Directly from You | To fulfill your orders and communicate with you. | Name, Shipping Address, Billing Address, Email Address, Phone Number, Payment Information (processed securely by third parties). |
| Automatically | To optimize and improve the Site’s performance and user experience. | IP Address, Web Browser Details, Time Zone, Cookies, and data about the pages you view. |
| From Third Parties | To process payments and ensure proper shipping. | Payment verification details and shipping/tracking information. |
2. How We Use Your Personal Information
We use your Personal Information for the following purposes:
- Providing Products and Services: To process your orders, fulfill transactions, manage shipping, and generate invoices and order confirmations.
- Customer Support: To communicate with you regarding your order, answer inquiries, and provide support.
- Marketing and Promotional: To send you updates about new products or promotions via email (if you have opted-in).
- Security and Fraud Prevention: To screen orders for potential risk or fraud and to improve the security of our services.
- Site Improvement: To analyze how customers browse and interact with the Site to improve our product offerings and website functionality.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us run our services and fulfill contracts with you.
- Service Providers: We share necessary information with our e-commerce platform provider (WooCommerce/WordPress), payment processors (to securely handle transactions), and shipping carriers (to deliver your order).
- Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Tracking Technologies
Like many websites, we use Cookies to help operate and improve the Site. Cookies are small data files that are downloaded to your computer or device when you visit our Site.
- We use cookies to keep you logged into your account, remember your shopping cart contents, and track your browsing activity for analytics.
- You can control and manage cookies in your browser settings, but please note that removing or blocking cookies can negatively impact your user experience and prevent parts of our website from functioning correctly.
5. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise any of these rights, please contact us using the contact information below.
6. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records for as long as necessary to fulfill the purposes for which it was collected (including order processing, refund management, and record-keeping for tax purposes), unless and until you ask us to erase this information.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The most current version will always be posted on this page with the updated “Last Updated” date.
8. Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
Email: nath99153@gmail.com
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